We have a team of specialist account managers all specializing in
specific areas of our product portfolio that can assist with on-site
queries and specialist order requirements.
We are the only company in Ireland with our own team of fully trained
service engineers to support and maintain any equipment sold. You won't
be left out in the cold to solve equipment issues. The DBC Group is
your partner every step of the way.
We offer customer service via telephone, email, live chat and
fax…which is rare for an online company. We have a dedicated team of
representatives whose sole job is to assist you. Our sales specialists
can even visit your location to solve any problems or issues that you
may have.
You can't find the comprehensive customer service options and the high
level of service you receive with the DBC Group at other online
companies.
We stock and maintain our own warehouse with all specialist products
sold so we can accommodate your special and urgent deliveries
dependence on third parties. In addition we draw from a shared warehouse that stocks over 30,000
day-to-day office and print stationery all deliverable the next
business day.
Do you want to save money by buying in bulk but don't have the storage
facilities? No problem…we are able to hold call-off orders, which
enable you to store your excess products at the DBC Group warehouse.
You can start ordering in bulk and saving money today!
We have our own fleet of delivery vans which are used to deliver
specialist equipment or for customers that have particular and special
delivery requirements. This means you can get your large or bulky items
in a timely manner.
We represent some of the major players in each product portfolio
category and when special requirements are needed we can provide an
immediate response and answer to any questions required.
Because we buy direct from the manufacturer we get better prices,
process, service and parts than available from other suppliers. All
these benefits are passed on to you, our valued customers.
Because we deal with many manufacturers around the world, we have the
ability to get and source any product or special requirement that you
may have. Just ask.